From my leads' reviews
Automattic leads write regular performance feedback. Excerpts from all eleven reviews I have, newest first: two years in support, then five on the engineering team.
May 2024
Team lead, Special Projects
"A very, very strong 2. Is 2.5 an allowable metric?"
"He has impressed me with the level of research he's done each time in an effort to unblock himself and move the task forward."
April 2024
Team lead, Special Projects
"Nick's growth as an engineer is easy to notice… it's been clear to see how much care and attention he devotes to ensuring that nothing goes wrong."
Took on a task he didn't think he could crack and "managed to solve the problem exemplarily within a quite short amount of time."
October 2023
Lead, Special Projects
"A highly motivated individual contributor who regularly either meets or exceeds the above-outlined expectations. He has a good attitude, and is willing to bite off projects that may be difficult or opaque."
"Nick P. is forever learning and growing."
March 2023
Lead, Special Projects
"Nick is really good at tackling complicated technical problems, getting over that hump of 'not knowing,' and finding a solution to something that he didn't know before starting."
"He's always been a great communicator and always attacks new ideas with excitement and a collaborative attitude."
March 2021
Support team lead
"His quality is A+."
"Nick has great technical skills and the rest of the team can learn from the things he encounters."
October 2020
Support team lead
"Overall, I know I can depend on Nick."
"While he speaks up to challenge things he disagrees with, he still commits to what is being asked."
Quality score 9.4 against a division average of 8.7.
February 2020
Support team lead
"Overall, I would consider Nick a high performing HE."
"Communication is a strong point for Nick."
A customer: "your service person was amazing… Turned a bad experience into a good one."
July 2019
Support team lead
"He shows particular strength in technical expertise, taking time to research tricky issues and share useful troubleshooting methods with the division."
"Another lead reached out to me to commend Nick for surfacing the issue and following it through with diligence."
January 2019
Support team lead
"Nick is really good at testing things and sharing his knowledge."
"He's a self starter."